"R and D Tax Specialists is a fast growing specialist consultancy, supporting businesses undertaking research and development work to successfully secure R&D Tax Credits. As the company has expanded, we have identified the need for professional administrative support to assist with the efficient day-to-day running of the business, and to support the Directors in improved client management and business development activities.
The benefits of using a Virtual Assistant are in having somebody immediately available with significant business and administration experience, who can hit the ground running with minimal supervision. Equally their time can be booked by the hour, providing the flexibility and efficiency we need.
Julie joined us at a time of considerable growth and change and she has made an instant impact. Her personable and proactive approach has enabled her quickly to become a valued member of the team. Since Julie’s arrival, the quality of our administration and our speed of response has improved markedly as a result of her professional input.
Julie has taken a lead role in the launch and administration of our new CRM system. Her involvement has had a direct impact on the speed at which we have been able to leverage the many benefits of the system, both in terms of business development and client management activities. Equally Julie’s IT proficiency in Word, Excel, PowerPoint and Database systems has greatly improved our effectiveness as a business, and our ability to work smarter and quicker.
I would have no hesitation in recommending Bravo to other organisations that need top quality, experienced and flexible administrative support."
Garry Hague, Director, R and D Tax Specialists Limited
"We have found Bravo Virtual Office to be easy to work with and reliable. Our transcripts are returned quickly and efficiently, are accurate and always within the requested timescales. We have a very positive relationship with Julie at Bravo."
Chartered Surveyors, Ockley, Surrey
"Julie is at all times professional, articulate and knowledgeable. If you have any administration or PA work to be carried out she is your go to person."
Insurance Administrator, Wallington, Surrey
"Julie is a total professional and delivers a high quality service on time. Recently, Julie set up an Excel Spreadsheet for me and inputted all my business card details. Initially she estimated how long the work would take and charged me for exactly that amount. The work was extremely neat and accurate and I'm going to ask her to input all my LinkedIn contacts next. I would thoroughly recommend using Julie if you have any time consuming admin tasks to do. She will do them far quicker and more accurately than you will and save you valuable time so that you can get on with delivering a high quality service to your own clients."
MD, recruitment company, Epsom, Surrey
"I worked with Julie for 3 years whilst I was Sales Director at Interpet. During that time I found her to be thoroughly professional, capable, calm and efficient. She was also proactive with plenty of initiative and absolutely reliable.She has excellent interpersonal and management skills, and as an administrator she would be a benefit to any organisation."
Charles Conder, National Account Manager
I had the pleasure of working with Julie for seven years in my previous company. When I began in that role, I was very junior but was immediately struck by Julie's professionalism and efficiency - no matter what the situation. As time passed I saw first hand her excellent customer service, high levels of organisation and down to earth pragmatic attitude which made her someone to really look up to. She puts the needs of the customer first and inspires utter loyalty in her team. She is a complete professional.
Paul Metcalfe, Operations Support Manager, GlaxoSmithKline